10-YEAR WARRANTY FOR AIR-ROW DESTRATIFICATION FANS
This warranty is provided by Enerlinc, Inc. dba Air-Row (“AIR-ROW”). This warranty is not transferable to or assignable to any subsequent purchasers of the Product.
AIR-ROW destratification fans, when delivered in new condition in their original packaging and installed properly by a licensed technician, will be free of defects in workmanship for TEN (10) YEARS from the date of original purchase. AIR-ROW warrants these products for TEN (10) YEARS
This warranty is for the replacement of the defective unit with a new, equivalent model. The replacement unit will meet or exceed the performance of the defective unit. The determination of whether the Product is defective shall be made by the manufacturer in its sole discretion with consideration given to the overall performance of the Product. If AIR-ROW determines the Product is defective, AIR-ROW will elect, in its sole discretion, to replace the Product, or provide credit for future purchases.
This warranty is considered activated if AIR-ROW receives the warranty registration form completed in its entirety within (90) days after purchase of the Product. Each Product is packed with a warranty registration card and each Product must be registered individually. Register products at www.airrowfans.com/product-registration. Upon receipt of the completed warranty registration AIR-ROW will send confirmation of the warranty’s activation.
To make a warranty claim, you must notify AIR-ROW in writing within THIRTY (30) DAYS after your discovery of the defect, provide proof of purchase such as the invoice, and comply with other AIR-ROW warranty requirements. Your warranty claim should be sent via email to firstname.lastname@example.org. Upon receiving that notice, AIR-ROW will review the claim, and if found valid will issue an RMA number to the direct purchaser from AIR-ROW. Claim requests must include the following to be considered valid.
- Direct purchaser’s name, address, and key contact
- Proof of purchase, model number, serial number, and reason for filing the claim.
When returning Product for an approved warranty claim the direct purchaser must include a written description of the reason for return along with the RMA number issued by AIR-ROW in the product or packing list. Product must be returned freight prepaid to: Enerlinc, Inc. dba Air-Row (ATTENTION RMA DEPT) 485 Gradle Dr., Carmel, IN 46032.
This warranty does not apply to loss or damage to the Product caused by: negligence; abuse; misuse; mishandling; improper installation, storage or maintenance; damage due to fire or acts of God; vandalism; civil disturbances; power surges; improper power supply; electrical current fluctuations; corrosive environment installations; induced vibration; harmonic oscillation or resonance associated with movement of air currents around the Product; alteration; accident; failure to follow installation, operating, maintenance or environmental instructions prescribed by AIR-ROW or applicable codes; or improper service of the Product performed by someone other than AIR-ROW, a licensed technician, or an authorized service provider. This warranty excludes field labor and service charges related to the repair or replacement of the Product unless approved otherwise.
THIS WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED.
THE FOREGOING WARRANTY PROVISIONS ARE EXCLUSIVE AND ARE GIVEN AND ACCEPTED IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY AGAINST INFRINGEMENT AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL, COMPENSATORY, CONSEQUENTIAL, INDIRECT, SPECIAL OR OTHER DAMAGES. SELLER’S AGGREGATE LIABILITY WITH RESPECT TO A DEFECTIVE PRODUCT SHALL IN ANY EVENT BE LIMITED TO THE MONIES PAID TO SELLER FOR THAT DEFECTIVE PRODUCT.